Privacy Policy
Last updated: 6 November 2026
Identity and Role of the Data Controller
wordixa acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our media feed services, including professional video operations, live signal management, content distribution, camera work, and high-quality feed creation for news and broadcasting.
Scope of This Notice
This privacy policy applies to all visitors to our website who are located in the United Kingdom. It covers data collected when you browse the site, submit enquiries via the contact form, or otherwise interact with our services. It does not cover third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect personal data directly from you through forms and interactions. Categories include contact details such as name and email address provided via the contact form, technical data such as IP address and browser type obtained automatically, and usage data from cookies. We do not obtain data from third-party sources.
Purposes of Processing and Legal Bases
We process data to respond to enquiries on the basis of legitimate interests, to deliver our media services under contract, to comply with legal obligations such as record-keeping under the Data Protection Act, and for analytics under consent where required by PECR. Each purpose is matched to its legal basis as required by UK GDPR.
Requirement to Provide Data
Providing contact details is optional but necessary to receive a response to your enquiry. Failure to provide them means we cannot process your request. Technical data is collected automatically and cannot be refused without disabling essential site functions.
Cookies and Similar Technologies
We use cookies for essential functionality and, where applicable, analytics. Please refer to our separate Cookie Policy for full details on types of cookies, their purposes, and how to manage preferences via the site-wide cookie banner.
Processors, Recipients and Disclosures
We share data with service providers such as hosting companies and email delivery platforms that act as processors under contract. Data may be disclosed to law enforcement or regulators when legally required. No sale of personal data occurs.
International Transfers
Where processors are located outside the UK, we use UK GDPR-approved safeguards including standard contractual clauses and adequacy decisions to ensure equivalent protection.
Retention Periods
Contact form data is retained for up to two years after the last interaction. Technical logs are kept for twelve months. Retention criteria are based on legal requirements, legitimate business needs, and data minimisation principles.
Security and Data Minimisation
We implement appropriate technical and organisational measures such as encryption and access controls. We collect only the minimum data necessary for the stated purposes and regularly review our practices.
Data Subject Rights
You have rights to access, rectification, erasure, restriction, portability, and objection under UK GDPR. To exercise these rights, contact us using the details on our Contacts page or via mediaandbroadcast@bt.com.
Withdrawing Consent and Objecting to Marketing
Where processing relies on consent you may withdraw it at any time. You may also object to direct marketing at any time by contacting mediaandbroadcast@bt.com or using unsubscribe links where provided.
Right to Complain
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, if you believe your data protection rights have been infringed.
Children and Age Restrictions
Our services are intended for professional users aged 18 and over. We do not knowingly collect personal data from children under 18.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.
Policy Changes
We may update this policy to reflect changes in law or practice. The effective date will be shown at the top of the page. Continued use of the site after updates constitutes acceptance of the revised policy.