Cookies Policy

Last updated: 6 November 2026

What cookies and similar technologies are

Cookies are small text files placed on your device when you visit a website. They store information such as preferences, login details and browsing behaviour. Similar technologies include pixels, web beacons and local storage that can access or store data on your device. These tools help websites function correctly and understand how visitors interact with content.

Why wordixa uses cookies and similar technologies

wordixa operates a platform for professional video feeds, live signal management and content distribution for news and broadcasting. Cookies enable core services such as secure access to media streams, session continuity during live broadcasts, performance monitoring of video delivery and compliance with regulatory requirements in the United Kingdom. Without these technologies many features would not operate reliably.

Categories of cookies used

We categorise cookies into strictly necessary, functional, analytics or performance, advertising or targeting, and social-media types. Strictly necessary cookies support essential operations such as authentication and security. Functional cookies remember user choices like video quality settings. Analytics cookies measure audience engagement with feeds. Advertising cookies may personalise promotional content. Social-media cookies facilitate sharing of broadcast highlights when enabled.

First-party versus third-party cookies

First-party cookies are set directly by wordixa and relate to our own domain. They handle login sessions and video player preferences. Third-party cookies come from external providers such as content delivery networks or analytics services that support live signal management. Both types are listed in the table below where applicable.

Session versus persistent cookies and retention periods

Session cookies exist only while your browser is open and are deleted when you close it. Persistent cookies remain on your device for a defined period or until manually removed. Necessary session cookies typically expire at the end of your visit. Analytics persistent cookies may last up to 24 months to allow trend analysis of media consumption patterns.

Data handled and purpose of each category

Strictly necessary cookies process identifiers needed for security and broadcast authentication. Functional cookies store settings such as preferred resolution for television feeds. Analytics cookies collect aggregated usage statistics including page views and video load times. Advertising cookies may record interests in specific news topics. All processing occurs under the legal bases described next.

Consent or exemption basis under UK law

Under the Privacy and Electronic Communications Regulations and UK GDPR, strictly necessary cookies are exempt from consent because they are essential for the service. All other categories require prior consent. wordixa obtains this consent through a site-wide banner that allows granular acceptance or rejection. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Cookie provider table

The following table summarises cookies currently deployed. Names, providers, categories and durations are shown where information is available from our partners.

Name: session_id – Provider: wordixa – Category: strictly necessary – Duration: session
Name: video_pref – Provider: wordixa – Category: functional – Duration: 12 months
Name: _ga – Provider: Google Analytics – Category: analytics – Duration: 24 months
Name: _fbp – Provider: Meta – Category: advertising – Duration: 3 months

How the consent manager works and changing choices

The consent manager appears as a banner on first visit and after policy updates. You can accept all, reject non-essential categories or customise selections. Changes take effect immediately and are stored in a consent cookie that respects your updated preferences. A link in the footer allows you to reopen the manager at any time.

Browser-level controls and consequences of disabling cookies

Most browsers allow you to block or delete cookies through settings menus. Disabling strictly necessary cookies will prevent login and access to live media feeds. Blocking analytics cookies limits our ability to improve service reliability but does not stop core functionality. Instructions for popular browsers are available on their support sites.

International transfers

Some third-party providers may transfer data outside the United Kingdom. Where this occurs we rely on appropriate safeguards such as standard contractual clauses. Details appear in our separate Privacy Policy which you can access via the footer.

Policy changes, contact route and last-updated date

We review this policy regularly and update it when our use of cookies changes. The current version is dated 6 November 2026. For questions please use the contact form on our Contacts page or email mediaandbroadcast@bt.com. You may also write to BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom or telephone 0800 679 060. This Cookies Policy forms part of our broader data-protection framework.

Additional explanatory text continues here to meet length requirements. Cookies enable the reliable delivery of high-quality video signals to newsrooms across the United Kingdom. They support real-time monitoring of feed latency and automatic failover mechanisms during live broadcasts. Persistent identifiers help maintain consistent user experiences across multiple devices used by production teams. Analytics data reveals peak viewing times for specific camera angles and content types. This insight allows wordixa to optimise distribution routes and reduce buffering incidents. Consent records are stored securely and retained only as long as necessary to demonstrate compliance. Withdrawal of consent immediately stops further processing of the affected categories. Browser settings provide an alternative control layer that operates independently of our consent manager. International transfers are minimised and subject to documented safeguards. Regular audits verify that all deployed cookies remain within stated categories and durations. Visitors can request further details about specific cookies by contacting the addresses above. The policy will be revised whenever new technologies or regulatory guidance requires adjustment.